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EAA · Directive (EU) 2019/882 · CZ Act No. 424/2023 Coll. · SK Act No. 351/2022 Coll. + Government Regulation No. 89/2026 Coll.

Accessibility (EAA) in the Czech Republic and Slovakia.
Does it apply to you?

The European Accessibility Act has applied since 28 June 2025, including to online shops that have been running for years: it concerns consumer services such as online shops, banking and payment services, e-books and transport, and under the Slovak rules also designated products such as computers, terminals and e-readers. We check what exactly applies to you.

up to CZK 10 million – fine from the Czech Trade Inspection Authority (ČOI) – Czech Republic · and publication in the list of non-compliant services – reputationally worse than the fine; Slovakia: up to €30,000 (Section 10 of Act No. 351/2022 Coll.), the fine is waived if you remedy the situation

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Free and without obligation · a few questions · no registration

You answer a few questions and within 2 working days you receive your Pravano Kompas: which obligations apply to you in the Czech Republic and in Slovakia. We communicate in English, in writing.

EAA in a nutshell

What it is, who it concerns and since when it applies.

What is the EAA?

The EAA is the European Accessibility Act, Directive (EU) 2019/882. Online shops and digital services for consumers must be perceivable, operable, understandable and robust. WCAG and EN 301 549 are not in the text of the Czech act; they are the established practical standard for measuring compliance, but they do not yet give a presumption of conformity. In the Czech Republic the directive is transposed by Act No. 424/2023 Coll.; in Slovakia by Act No. 351/2022 Coll. for services (in force since 28 June 2025) and by Government Regulation No. 89/2026 Coll. for products.

Since when does it apply?

Czech Republic: the act has applied since 28 June 2025, also to online shops that have been running for years. Transitional rules up to 2030 concern contracts concluded before that date (until they expire) and devices used before, for self-service terminals up to 20 years. They do not apply to the online shop itself: each new order is a new contract. Slovakia: a service provided under a contract concluded by 28 June 2025 is not subject to the requirements until the contract ends, at the latest until 28 June 2030 (Section 12).

Czech Republic: who is in scope?

Consumer services: online shops and online ordering including their mobile apps, banking and payment services, e-books, transport and booking systems; a purely B2B online shop is not covered. A microenterprise providing services – fewer than 10 employees and turnover or balance sheet total up to €2 million – is excluded; size is counted for the whole group and the exemption must be provable. Others can only rely on the exemptions for fundamental alteration or disproportionate burden, with a documented assessment and prior notification to ČOI.

Slovakia: services

Providers of services to consumers: information society services including online shops, passenger transport, financial services and e-books (Section 2(1) of Act No. 351/2022 Coll.). The act does NOT apply to a microenterprise providing services (Section 2(3)).

Slovakia: products

Designated products under Government Regulation No. 89/2026 Coll.: consumer computer hardware and operating systems, self-service terminals (payment terminals, ATMs, ticket machines…), terminal equipment for electronic communications and audiovisual media, e-readers. Note: a microenterprise MANUFACTURER is NOT exempt (unlike services) – it only has relief on documentation.

What is at stake?

Czech Republic: a fine from ČOI of up to CZK 10 million and publication in the list of non-compliant services. Missing accessibility information in the terms and conditions is a separate offence with a fine of up to CZK 1 million (Section 25(7)(d)), even if the website is in order. Slovakia: for breaching the accessibility requirements for services, fines from €200 up to 3% of turnover, at most €6,000 / €20,000 / €30,000 depending on the type of breach (Section 10 of Act No. 351/2022 Coll.). The fine is waived if you remedy the situation or demonstrate a disproportionate burden. Supervision is carried out by the Slovak Trade Inspection (SOI).

What can go wrong

  • A barrier in the basket or at payment means a lost order from a customer who cannot get past it.
  • Czech Republic: a missing accessibility statement in the terms and conditions is a breach in itself, even if the website is in order.
  • Czech Republic: an overlay widget does not remove barriers – the supervisory authority assesses actual operability, not an installed script.
  • Slovakia: a designated product (terminal, e-reader, terminal equipment) without a conformity assessment, EU declaration of conformity and CE marking (Government Regulation No. 89/2026 Coll., Act No. 56/2018 Coll.).
  • Slovakia: fines from €200 up to 3% of turnover – for an inaccessible service at most €6,000, for other breaches at most €20,000, for failure to cooperate at most €30,000 (Section 10); supervision by the Slovak Trade Inspection (SOI).

What we do for you

  • We measure the accessibility of key journeys: search, product, basket, payment, forms – and rank the findings by impact on customers and effort of the fix, in terms your developers understand.
  • Czech Republic: we prepare the accessibility statement for your terms and conditions and documents for a possible exemption.
  • Slovakia: we distinguish whether you are a provider of a SERVICE or an economic operator for a PRODUCT – the regime and the reliefs differ – and for services we check the microenterprise exemption (Section 2(3)) and the transitional periods (Section 12, contracts up to 28 June 2030).
  • Slovakia: for products we go through whether you have a conformity assessment, an EU declaration of conformity, CE marking and documentation on disproportionate burden (Section 14 of Government Regulation No. 89/2026 Coll.).
Scope of the check

What exactly we go through.

Czech Republic

  • Whether the act applies to you at all and whether the microenterprise exemption holds
  • Perceivability, operability, understandability and robustness of key pages
  • Accessibility of the ordering process, payments and login
  • Mobile app, if you run one
  • Accessibility statement in the terms and conditions and its required content
  • Assessment of disproportionate burden including notification to ČOI, if you want to rely on it

Slovakia

  • Services in scope: online shop, passenger transport, financial services, e-books (Section 2(1) of Act No. 351/2022 Coll.)
  • Microenterprise exemption for SERVICES (Section 2(3)) – it does not apply to products
  • Transitional provisions: contracts concluded by 28 June 2025 up to 28 June 2030; content published before 28 June 2025 (Section 12)
  • Disproportionate burden / fundamental alteration of the service – keep the assessment for 5 years and notify the supervisory authority (Section 7)
  • Designated products under Government Regulation No. 89/2026 Coll.: PC + operating system, self-service terminals, terminal equipment, e-reader (Section 1(2))
  • Conformity assessment + technical documentation, EU declaration of conformity (Section 23) and CE marking (Section 25) – Act No. 56/2018 Coll.
  • Relief for a microenterprise manufacturer: only for documenting the assessment of disproportionate burden (Section 14 of Government Regulation No. 89/2026 Coll.)
  • Supervision: Slovak Trade Inspection (SOI) (services Section 8; products Section 9 in conjunction with Section 26 of Act No. 56/2018 Coll.)

The scope is based on verified facts – every point is linked to a specific provision of the EU act or of the Czech or Slovak law in its current wording. The binding texts are the legislation itself; our English outputs explain it and cite the provisions.

Packages and prices

A fixed price in advance. No hourly billing.

The check is free. A fixed price for the result, not for time. Prices in euros, excluding VAT.

Map Start

€199

For a small online shop: up to 3 product groups

  • Map of obligations for your role
  • Recommended next steps
  • Delivery usually within 5 working days
  • 3 months of Watch free

Delivery usually within 5 working days of confirming the scope and receiving your documents.

Order Map Start
✓ Money-back guarantee

Map

€690

For an online shop that wants to know whether the law applies and where its barriers are

Everything in Map Start, plus:

  • Map of obligations for your full range (no group limit)
  • Scan of key pages against WCAG 2.1 AA
  • Assessment of whether the law applies to you (exemption)
  • Overview of the most serious barriers

Delivery usually within 10 working days of confirming the scope and receiving your documents.

Order Map
✓ Money-back guarantee
Recommended

Guide

€1,490

For a company that wants the remediation plan and statement ready

Everything in Map, plus:

  • Full WCAG 2.1 AA review (not just key pages)
  • Prioritised remediation plan
  • Accessibility statement
  • Brief for your developers

Delivery usually 3 to 5 weeks after confirming the scope and receiving your documents.

Order Guide

Ongoing Support

from €2,590

For a company that wants to remove barriers with us

Everything in Guide, plus:

  • Support while removing barriers
  • Verification after remediation
  • Consultations with your development team
  • 6 months of Watch free (instead of 3)

Delivery according to the scope agreed in the confirmation, usually 6 to 10 weeks.

Order Ongoing Support

What each package includes

Map StartMapGuideOngoing Support
Scope up to 3 product groupsentire website and rangeentire website and rangeentire website, with full support
Map of obligations for your role (with citations of the law) ✓✓✓✓
Recommended next steps ✓✓prioritised remediation planprioritised remediation plan
Ready-made documents ——full WCAG 2.1 AA review, accessibility statement, brief for developersfull WCAG 2.1 AA review, accessibility statement, brief for developers
Implementation, support and tailored consultations ———removing barriers, verification after remediation
Indicative delivery time usually within 5 working daysusually within 10 working daysusually 3–5 weeksusually 6–10 weeks
Watch free 3 mo.3 mo.3 mo.6 mo.
Money-back guarantee ✓✓——
Price credited on upgrade within 60 days towards Map and Guidetowards Guide——

EAA Watch €69 per month keeps track of rule changes in this area for you: a report every Monday, cancel any time with effect from the end of the month. Order the Watch →

Prices excluding VAT · fixed price for the result · paid by bank transfer against an invoice in EUR due in 14 days (we may ask for payment in advance for Guide and Ongoing Support, and for any package from companies established outside the EU – Terms Art. 4.2). For small companies there is Map Start at €199. By ordering you agree to the terms and conditions (English translation; the Czech version prevails).

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FAQ

What you ask most often.

Our online shop has been running for several years – don’t we have until 2030?
No. Under the Czech rules the transitional rules concern contracts concluded before 28 June 2025 (and only until they expire) and devices you used until then – for self-service terminals up to 20 years. They do not apply to the online shop itself: each new order is a new contract, so the obligations already apply today. Slovakia: a service provided under a contract concluded by 28 June 2025 is not subject to the requirements until the contract ends, at the latest until 28 June 2030 (Section 12).
Does the law specifically require WCAG 2.1 AA?
WCAG is not in the text of the Czech act or of the directive. The act requires content to be perceivable, operable, understandable and robust. WCAG and the EN 301 549 standard are the established practical standard by which compliance is measured, which is why we measure against them; however, they do not give a presumption of conformity, because as at 30 September 2026 the reference to the harmonised standard had not been published in the Official Journal of the EU.
We are a small company – does the exemption apply to us?
Czech Republic: for services there is an exemption for a microenterprise, i.e. fewer than 10 employees and turnover or balance sheet total up to €2 million. Note that size is counted for the whole group, including partner enterprises from a 25% share. The Map also includes an assessment of whether you can prove the exemption. Slovakia: for SERVICES yes – a microenterprise is exempt (Section 2(3)). For PRODUCTS no: a microenterprise manufacturer of a designated product has obligations, it only does not have to document the assessment of disproportionate burden (Government Regulation No. 89/2026 Coll., Section 14).
We sell payment terminals or e-readers in Slovakia. What applies?
These are designated products under Government Regulation No. 89/2026 Coll. You must carry out a conformity assessment, issue an EU declaration of conformity (Section 23 of Act No. 56/2018 Coll.), affix the CE marking (Section 25) and meet the requirements of Annexes 1 and 2. Supervision is carried out by the Slovak Trade Inspection (SOI).
Is it enough to install an accessibility overlay or widget?
No. An overlay deals with part of the cosmetics, but it does not fix the page structure, keyboard operation or forms. Both inspections and users assess actual usability, not the presence of a script.
I don’t understand regulations. Can I manage this?
That is exactly our job. We ask in plain language, you answer, and we translate it into documentation and steps.
Is the Map or the Guide the same as an audit with a guarantee of compliance?
No. It is an informative assessment of readiness and support with documentation – not a legal service or an official audit. We help you get ready; final responsibility and the legal interpretation remain with you.
Knowledge base

In depth: the national rules explained.

Open the knowledge base →
Quick check

3 minutes to fill in. Within 2 working days you know what applies to you.

We will send you the Pravano Kompas: an overview of obligations for your company, deadlines and recommended steps. Free and without obligation.

1 · Accessibility (EAA) – a few questions

We only ask for facts about your company. What follows from them is our job – under the rules of the market you sell to.

2 · Five more things

Company size matters for exemptions (microenterprises) – we will assess it for you.

Under the EAA a service provider and a product manufacturer have different obligations – that is why we ask.

Some obligations depend on whether a company is established in the EU – that is why we ask.

On top of the EU rules we apply the national layer of the market you sell to: local acts, authorities and deadlines.

3 · Where should we send the Pravano Kompas?

By sending the form you acknowledge that the Pravano Kompas is free indicative information, not a legal service, and that we process your data under our Privacy Policy. We prepare the Pravano Kompas with the help of AI and a person approves it. We send marketing messages only with your separate consent. We communicate in English in writing.

Done.

Thank you! We will send you the Pravano Kompas within 2 working days. A confirmation has just been sent to your e-mail – if it does not arrive, please also check your spam or promotions folder.

What happens next: we assess your answers against the full text of the rules, a person checks and approves the result, and the Pravano Kompas comes to you by e-mail within 2 working days.

Meanwhile you can look at the pricing – from the Map of your obligations to complete documentation.

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  • No spam – marketing only with your explicit consent
  • Pravano Kompas within 2 working days – prepared with the help of AI, checked and approved by a person
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Prefer to write? info@pravano.cz – a person reads it and replies in English.